The OSU Access, Lock and Key is responsible for the issuance of keys, maintenance of keys, locks, and inventory of keys.
Need a Key?
Contact your department or unit's key authorizer. If you do not know who your key authorizer is, email [email protected] for assistance.
Key Service Counter
As of March 22, 2021, the service counter for picking up keys from the OSU Access, Lock and Key Shop is relocating to the university ID Center, located in Memorial Union. This move offers students, staff and faculty expanded hours for key pick up at a more convenient location. Please check the ID Center's website for current service hours.
For Key Authorizers - Requesting a Key
Process for Picking Up Requested Keys
Receive an email that your key(s) are ready to be picked up.
Go to the university ID center.
Show your OSU ID card to receive new key(s).
Keys should be returned to the issuing department; the ID Center will accept returned keys.
All other questions, concerns and issues about keys and locks should go to [email protected] or [email protected] (if a work order is needed). ID Center staff will be unable to answer questions or concerns involving keys or locks.
Academic Building Access Policy